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Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package

Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.

Structured advisory · Revision 1Original source
Evidence and details

Imported from structured advisory data. Source references identify upstream records or fields; verify affected versions and your deployed configuration.

Security context

Source reference: cve:CVE-2026-102490

Zammad

Source reference: /containers/cna/affected/0/product

Affected versions
Not stated in this record
Fixed versions
Not stated in this record
Prerequisites
Not stated in this record
Related CVEs
CVE-2026-102490

Source reference: /cveMetadata/cveId

Publisher severity

critical

Source reference: /containers/cna/metrics

Event
#15709 · Revision 1
Added to Heist Feed
Publisher date
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