Zammad: Remote image tracking bypass via shortened URL scheme
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and email views, can be bypassed using a shortened URL format that omits the double slash after the scheme (for example a shortened HTTP URL instead of a shortened HTTP URL). Modern browsers treat both forms as equivalent remote URLs. As a result, an attacker who sends a crafted email or ticket can cause the recipient's browser to silently load an image from an external server, revealing when and by whom the ticket was opened. Zammad's "remote content blocked" warning is not shown because the sanitizer does not recognize the shortened form as remote. This issue is fixed in version 7.1.2.
Evidence and details
Imported from structured advisory data. Source references identify upstream records or fields; verify affected versions and your deployed configuration.
Security context
Source reference: cve:CVE-2026-63206
zammad
Source reference: /containers/cna/affected/0/product
- Affected versions
- Not stated in this record
- Fixed versions
- Not stated in this record
- Prerequisites
- Not stated in this record
- Related CVEs
- CVE-2026-63206
Source reference:
/cveMetadata/cveId
Publisher severity
medium
Source reference: /containers/cna/metrics