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Zammad: Stored XSS via unescaped option labels in the object attribute options context UI

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI Agents within Zammad's admin UI. When rendering the list of selected options, the option label is output as raw HTML without escaping. An attacker who can control an option label, for example by setting a malicious string as a user or organization name used in a relation attribute, or by supplying a crafted custom attribute option value, can inject arbitrary HTML and JavaScript. The payload executes in the browser of any admin or agent who opens the affected object attribute configuration view. This issue is fixed in version 7.1.2.

Structured advisory · Revision 1Original source
Evidence and details

Imported from structured advisory data. Source references identify upstream records or fields; verify affected versions and your deployed configuration.

Security context

Source reference: cve:CVE-2026-63216

zammad

Source reference: /containers/cna/affected/0/product

Affected versions
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Fixed versions
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Prerequisites
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Related CVEs
CVE-2026-63216

Source reference: /cveMetadata/cveId

Publisher severity

medium

Source reference: /containers/cna/metrics

Event
#3980 · Revision 1
Added to Heist Feed
Publisher date
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