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Critical

SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability

Type: advisorySource: Official CVE ListKnown exploited1 source record

SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

Announced Source revision 1
Original source ↗

CVE-2025-40551

Primary source · Revision 1

Imported from structured advisory data. Source references identify upstream records or fields; verify affected versions and your deployed configuration.

Security context

Source reference: cve:CVE-2025-40551

Web Help Desk

Source reference: /containers/cna/affected/0/product

Affected versions
Not stated in this record
Fixed versions
Not stated in this record
Prerequisites
Not stated in this record

Structured affected-version data

Original package identities and version rules from this source.

[
  {
    "vendor": "SolarWinds",
    "product": "Web Help Desk",
    "versions": [
      {
        "status": "affected",
        "version": "12.8.8 HF1 and below"
      }
    ],
    "defaultStatus": "affected"
  }
]
Related CVEs
CVE-2025-40551

Source reference: /cveMetadata/cveId

Publisher severity

critical

Source reference: /containers/cna/metrics

Linked CVE context

These ratings describe the referenced vulnerabilities and products. They are not a severity rating for every application using this dependency.

CVE-2025-40551 · Unrated

Web Help Desk · Known exploited (CISA KEV)

Event
#12084 · Revision 1
Added to Heist Feed
Publisher date
Read the original announcement