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Helpdesk Support Ticket System for WooCommerce <= 2.1.6 - Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Ticket Response Deletion via 'id' Parameter

Type: advisorySource: Official CVE List1 source record

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

Announced Source revision 1
Original source ↗

CVE-2026-11399

Primary source · Revision 1

Imported from structured advisory data. Source references identify upstream records or fields; verify affected versions and your deployed configuration.

Security context

Source reference: cve:CVE-2026-11399

Helpdesk Support Ticket System for WooCommerce

Source reference: /containers/cna/affected/0/product

Affected versions
Not stated in this record
Fixed versions
Not stated in this record
Prerequisites
Not stated in this record

Structured affected-version data

Original package identities and version rules from this source.

[
  {
    "vendor": "wpcodefactory",
    "product": "Helpdesk Support Ticket System for WooCommerce",
    "versions": [
      {
        "status": "affected",
        "version": "0",
        "versionType": "semver",
        "lessThanOrEqual": "2.1.6"
      }
    ],
    "defaultStatus": "unaffected"
  }
]
Related CVEs
CVE-2026-11399

Source reference: /cveMetadata/cveId

Publisher severity

medium

Source reference: /containers/cna/metrics

Event
#8404 · Revision 1
Added to Heist Feed
Publisher date
Read the original announcement