SupportCandy <= 3.5.3 - Authenticated (Custom+) SQL Injection via 'sort_by' Parameter
The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.
CVE-2026-94539
Primary source · Revision 1
Imported from structured advisory data. Source references identify upstream records or fields; verify affected versions and your deployed configuration.
Security context
Source reference: cve:CVE-2026-94539
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
Source reference: /containers/cna/affected/0/product
- Affected versions
- Not stated in this record
- Fixed versions
- Not stated in this record
- Prerequisites
- Not stated in this record
Structured affected-version data
Original package identities and version rules from this source.
[
{
"vendor": "psmplugins",
"product": "SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent",
"versions": [
{
"status": "affected",
"version": "0",
"versionType": "semver",
"lessThanOrEqual": "3.5.3"
}
],
"defaultStatus": "unaffected"
}
]- Related CVEs
- CVE-2026-94539
Source reference:
/cveMetadata/cveId
Publisher severity
medium
Source reference: /containers/cna/metrics
- Event
- #8477 · Revision 1
- Added to Heist Feed
- Publisher date