Medium
znuny — security advisory
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
- Products
- znuny
- Affected versions
- 6.5.14-1, 6.5.15-2, 6.5.18-1, 6.5.20-1, 6.5.21-1, 6.5.22-1, 6.5.23-1, 6.5.3-1, 6.5.4-1, 6.5.5-1, 6.5.6-1
- Fixed versions
- Not specified
- CVEs
- CVE-2024-23793
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 31 Oct 2026, 01:07 UTC · Revision 1
Source evidence
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
osv:UBUNTU-CVE-2024-23793
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
Complete source record
{
"id": "6bf5dc53aa66aac11e56dbbb09f35c09b1940110f4ef4a5c8715bef56d4a4179",
"url": "https://osv.dev/vulnerability/UBUNTU-CVE-2024-23793",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "UBUNTU-CVE-2024-23793",
"summary": "The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.",
"evidence": "osv:UBUNTU-CVE-2024-23793",
"products": [
{
"name": {
"value": "znuny",
"evidence": "/affected/0/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.3-1",
"evidence": "/affected/0/versions"
},
{
"value": "6.5.4-1",
"evidence": "/affected/0/versions"
},
{
"value": "6.5.5-1",
"evidence": "/affected/0/versions"
},
{
"value": "6.5.6-1",
"evidence": "/affected/0/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/1/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.14-1",
"evidence": "/affected/1/versions"
},
{
"value": "6.5.15-2",
"evidence": "/affected/1/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/2/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.18-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.5.20-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.5.21-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.5.22-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.5.23-1",
"evidence": "/affected/2/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/3/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.15-2",
"evidence": "/affected/3/versions"
},
{
"value": "6.5.18-1",
"evidence": "/affected/3/versions"
}
]
}
],
"severity": "medium",
"structured": {
"id": "UBUNTU-CVE-2024-23793",
"aliases": [
"UBUNTU-CVE-2024-23793"
],
"metrics": [
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L"
},
{
"type": "Ubuntu",
"score": "medium"
}
],
"affected": [
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=noble",
"ecosystem": "Ubuntu:24.04:LTS"
},
"versions": [
"6.5.3-1",
"6.5.4-1",
"6.5.5-1",
"6.5.6-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23793.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.6-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.6-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=questing",
"ecosystem": "Ubuntu:25.10"
},
"versions": [
"6.5.14-1",
"6.5.15-2"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23793.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.15-2"
},
{
"binary_name": "znuny",
"binary_version": "6.5.15-2"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=stonking",
"ecosystem": "Ubuntu:26.10"
},
"versions": [
"6.5.18-1",
"6.5.20-1",
"6.5.21-1",
"6.5.22-1",
"6.5.23-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23793.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.23-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.23-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=resolute",
"ecosystem": "Ubuntu:26.04:LTS"
},
"versions": [
"6.5.15-2",
"6.5.18-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23793.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.18-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.18-1"
}
]
}
}
],
"modified": "2026-10-17T12:56:32.046115012Z",
"provider": "osv",
"upstream": [
"CVE-2024-23793"
],
"references": [
"https://ubuntu.com/security/CVE-2024-23793",
"https://www.cve.org/CVERecord?id=CVE-2024-23793",
"https://otrs.com/release-notes/otrs-security-advisory-2024-05/"
]
},
"related_cves": [
{
"value": "CVE-2024-23793",
"evidence": "/upstream"
}
],
"security_relevant": true,
"severity_evidence": "/severity/0/score"
},
"source_id": "core-osv",
"document_id": 355771,
"published_at": "2024-06-06T19:15:00+00:00"
}