Medium
FreeScout Vulnerable to Insufficient Authorization
Type: advisorySources: OSV
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.
- Products
- Not specified
- Affected versions
- Not specified
- Fixed versions
- Not specified
- CVEs
- CVE-2025-48473
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 5 Nov 2026, 02:09 UTC · Revision 1
Source evidence
FreeScout Vulnerable to Insufficient Authorization
core-osv · Original sourcePublished 29 May 2025, 15:27 UTC
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.
osv:CVE-2025-48473
Complete source record
{
"id": "945d6a618ac0e9b6b36105320abd24b77cd14fd3ce2fcac11f48483654e642ef",
"url": "https://osv.dev/vulnerability/CVE-2025-48473",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "FreeScout Vulnerable to Insufficient Authorization",
"summary": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.",
"evidence": "osv:CVE-2025-48473",
"products": [],
"severity": "medium",
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"id": "CVE-2025-48473",
"aliases": [
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"GHSA-3x75-7856-r794"
],
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"type": "CVSS_V4",
"score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N"
}
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"modified": "2026-10-28T02:30:41.606309270Z",
"provider": "osv",
"references": [
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"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-3x75-7856-r794",
"https://nvd.nist.gov/vuln/detail/CVE-2025-48473",
"https://github.com/freescout-help-desk/freescout/commit/2552a2b84248824b73c35b2699aa86da644eea1a"
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"evidence": "/id"
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},
"source_id": "core-osv",
"document_id": 509398,
"published_at": "2025-05-29T15:27:52.137+00:00"
}