Security advisory

{
  "id": "99b99e783200bede8e47e29426fb929d51d8263e07e94ef0d7ae20a504800b73",
  "url": "https://osv.dev/vulnerability/CVE-2019-11537",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "CVE-2019-11537",
    "summary": "In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.",
    "evidence": "osv:CVE-2019-11537",
    "products": [],
    "severity": "medium",
    "structured": {
      "id": "CVE-2019-11537",
      "aliases": [
        "CVE-2019-11537"
      ],
      "metrics": [
        {
          "type": "CVSS_V3",
          "score": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N"
        }
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/osticket/osticket",
              "type": "GIT",
              "events": [
                {
                  "introduced": "0"
                },
                {
                  "fixed": "a076918121f9490897dfe7d8a0ce58f2948df8bd"
                }
              ],
              "database_specific": {
                "extracted_events": [
                  {
                    "cpe": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "0"
                      },
                      {
                        "fixed": "1.12"
                      }
                    ],
                    "source": "CPE_RANGE"
                  },
                  {
                    "range": [
                      {
                        "fixed": "a076918121f9490897dfe7d8a0ce58f2948df8bd"
                      }
                    ],
                    "source": "REFERENCES_TAG",
                    "original_tag": "v1.12"
                  }
                ]
              }
            }
          ],
          "versions": [
            "v1.11",
            "v1.11.0-rc1",
            "v1.10.1",
            "v1.10",
            "v1.9.5.1",
            "v1.10-rc.3",
            "v1.9.12",
            "v1.9.11",
            "v1.9.9",
            "v1.9.8.1",
            "v1.9.8",
            "v1.9.7",
            "v1.9.6",
            "v1.9.5",
            "v1.9.4",
            "v1.9.4-rc5",
            "v1.9.3",
            "v1.9.2",
            "v1.9.1",
            "v1.9.0",
            "v1.9-rc",
            "v1.8.2-dpr",
            "v1.8.1.2",
            "v1.8.0.3",
            "v1.8.0.1",
            "v1.8.0.2",
            "v1.8.0",
            "v1.8.0-rc2",
            "v1.8.0-rc1",
            "v1.8-dpr"
          ],
          "database_specific": {
            "source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2019-11537.json"
          }
        }
      ],
      "modified": "2026-10-20T10:50:38.949301086Z",
      "provider": "osv",
      "references": [
        "https://github.com/osTicket/osTicket/pull/4869",
        "https://github.com/osTicket/osTicket/releases/tag/v1.12",
        "https://pentest.com.tr/exploits/osTicket-v1-11-XSS-to-LFI.html",
        "https://www.exploit-db.com/exploits/46753",
        "https://www.exploit-db.com/exploits/46753/"
      ],
      "provider_metadata": {}
    },
    "related_cves": [
      {
        "value": "CVE-2019-11537",
        "evidence": "/id"
      }
    ],
    "security_relevant": true,
    "severity_evidence": "/severity/0/score"
  },
  "source_id": "core-osv",
  "document_id": 381953,
  "published_at": "2019-04-25T19:29:01.143+00:00"
}