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Zammad: Microsoft Graph error logs expose partially masked OAuth access tokens

Type: advisorySources: OSV

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.

Products
Not specified
Affected versions
Not specified
Fixed versions
Not specified
CVEs
CVE-2026-63208
Confirmed fixed CVEs
Not specified
Updated in this feed
3 Nov 2026, 02:47 UTC · Revision 1

Source evidence

Zammad: Microsoft Graph error logs expose partially masked OAuth access tokens

core-osv · Original source

Published 25 Sept 2026, 18:23 UTC

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.

osv:CVE-2026-63208
Complete source record
{
  "id": "e84b31a5f3b8decf24e6a8c14175c527859dd97e3a98f2181bc4ed45bcc243e8",
  "url": "https://osv.dev/vulnerability/CVE-2026-63208",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "Zammad: Microsoft Graph error logs expose partially masked OAuth access tokens",
    "summary": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.",
    "evidence": "osv:CVE-2026-63208",
    "products": [],
    "severity": "medium",
    "structured": {
      "id": "CVE-2026-63208",
      "aliases": [
        "CVE-2026-63208",
        "GHSA-qh8m-g5vr-7272"
      ],
      "metrics": [
        {
          "type": "CVSS_V4",
          "score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:L/SI:N/SA:N"
        }
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/zammad/zammad",
              "type": "GIT",
              "events": [
                {
                  "introduced": "0"
                },
                {
                  "fixed": "7195a4a3e3ba9e801b6ad93f191ae423ed573d15"
                },
                {
                  "fixed": "2be46473eee405cc65b86a85d17059802e658532"
                }
              ],
              "database_specific": {
                "extracted_events": [
                  {
                    "range": [
                      {
                        "introduced": "0"
                      },
                      {
                        "fixed": "7.1.2"
                      }
                    ],
                    "source": "AFFECTED_FIELD",
                    "strategy": "StringRangeExpression"
                  },
                  {
                    "range": [
                      {
                        "fixed": "2be46473eee405cc65b86a85d17059802e658532"
                      }
                    ],
                    "source": "REFERENCES_COMMIT"
                  }
                ]
              }
            }
          ],
          "versions": [
            "7.1.1",
            "7.1.0",
            "7.1.0-alpha",
            "7.0.0-alpha",
            "6.6.0-alpha",
            "6.5.0-alpha",
            "6.4.0-alpha",
            "6.3.0-alpha",
            "6.2.0-alpha",
            "6.1.0-alpha",
            "6.0.0-alpha",
            "5.5.0-alpha",
            "5.4.0-alpha",
            "5.3.0-alpha",
            "5.2.0-alpha",
            "3.7.0",
            "1.6.0"
          ],
          "database_specific": {
            "source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2026-63208.json"
          }
        }
      ],
      "modified": "2026-10-28T02:30:25.413965997Z",
      "provider": "osv",
      "references": [
        "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/63xxx/CVE-2026-63208.json",
        "https://github.com/zammad/zammad/security/advisories/GHSA-qh8m-g5vr-7272",
        "https://nvd.nist.gov/vuln/detail/CVE-2026-63208",
        "https://github.com/zammad/zammad/commit/2be46473eee405cc65b86a85d17059802e658532"
      ],
      "provider_metadata": {
        "cwe_ids": [
          "CWE-116",
          "CWE-532"
        ],
        "cna_assigner": "GitHub_M",
        "osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/63xxx/CVE-2026-63208.json"
      }
    },
    "related_cves": [
      {
        "value": "CVE-2026-63208",
        "evidence": "/id"
      }
    ],
    "security_relevant": true,
    "severity_evidence": "/severity/0/score"
  },
  "source_id": "core-osv",
  "document_id": 491994,
  "published_at": "2026-09-25T18:23:47.098+00:00"
}