Security advisory
A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.
- Products
- Not specified
- Affected versions
- Not specified
- Fixed versions
- Not specified
- CVEs
- CVE-2026-38446
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 4 Nov 2026, 23:19 UTC · Revision 1
Source evidence
A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.
osv:CVE-2026-38446
Complete source record
{
"id": "04e085e0c3166794618656aa24864ba992ad9b077207da5baf68a3d00acc09e9",
"url": "https://osv.dev/vulnerability/CVE-2026-38446",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "CVE-2026-38446",
"summary": "A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.",
"evidence": "osv:CVE-2026-38446",
"products": [],
"severity": "medium",
"structured": {
"id": "CVE-2026-38446",
"aliases": [
"CVE-2026-38446"
],
"metrics": [
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N"
}
],
"affected": [
{
"ranges": [
{
"repo": "https://github.com/osticket/osticket",
"type": "GIT",
"events": [
{
"introduced": "0"
},
{
"fixed": "1e39bf1cf78fa298285f19b98f6a6dbb6808de19"
}
],
"database_specific": {
"extracted_events": [
{
"range": [
{
"fixed": "1e39bf1cf78fa298285f19b98f6a6dbb6808de19"
}
],
"source": "REFERENCES_COMMIT"
}
]
}
}
],
"versions": [
"v1.17.7",
"v1.17.6",
"v1.17.5",
"v1.17.4",
"v1.17.3",
"v1.17.2",
"v1.17.1",
"v1.17",
"v1.17-rc4",
"v1.16.3",
"v1.17-rc3",
"v1.17-rc2",
"v1.17-rc1",
"v1.16.2",
"v1.16.1",
"v1.16",
"v1.15.3.1",
"v1.12.2",
"v1.15.3",
"v1.15.2",
"v1.15.1",
"v1.14.4",
"v1.14.3",
"v1.14.2",
"v1.14.1",
"v1.14",
"v1.14-rc2",
"v1.14.-rc1",
"v1.12.1",
"v1.12",
"v1.11",
"v1.11.0-rc1",
"v1.10.1",
"v1.10",
"v1.9.5.1",
"v1.10-rc.3",
"v1.9.12",
"v1.9.11",
"v1.9.9",
"v1.9.8.1",
"v1.9.8",
"v1.9.7",
"v1.9.6",
"v1.9.5",
"v1.9.4",
"v1.9.4-rc5",
"v1.9.3",
"v1.9.2",
"v1.9.1",
"v1.9.0",
"v1.9-rc",
"v1.8.2-dpr",
"v1.8.1.2",
"v1.8.0.3",
"v1.8.0.1",
"v1.8.0.2",
"v1.8.0",
"v1.8.0-rc2",
"v1.8.0-rc1",
"v1.8-dpr"
],
"database_specific": {
"source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2026-38446.json"
}
}
],
"modified": "2026-10-28T02:30:40.494953099Z",
"provider": "osv",
"references": [
"https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38446.md",
"https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/reply-expand.tmpl.php",
"https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entries.tmpl.php",
"https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entry.tmpl.php#L84",
"https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/38xxx/CVE-2026-38446.json",
"https://nvd.nist.gov/vuln/detail/CVE-2026-38446",
"https://github.com/osTicket/osTicket/commit/1e39bf1cf78fa298285f19b98f6a6dbb6808de19"
],
"provider_metadata": {
"cna_assigner": "mitre",
"osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/38xxx/CVE-2026-38446.json"
}
},
"related_cves": [
{
"value": "CVE-2026-38446",
"evidence": "/id"
}
],
"security_relevant": true,
"severity_evidence": "/severity/0/score"
},
"source_id": "core-osv",
"document_id": 507943,
"published_at": "2026-08-03T00:00:00+00:00"
}