Medium
FreeScout Vulnerable to Insufficient Authorization
Type: advisorySources: OSV
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.
- Products
- Not specified
- Affected versions
- Not specified
- Fixed versions
- Not specified
- CVEs
- CVE-2025-48474
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 3 Nov 2026, 00:55 UTC · Revision 1
Source evidence
FreeScout Vulnerable to Insufficient Authorization
core-osv · Original sourcePublished 29 May 2025, 15:55 UTC
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.
osv:CVE-2025-48474
Complete source record
{
"id": "a5eb6d16ca2ddd0ce125ca48441a5eefa8eef53ea2935982fdab268e4d84b8c1",
"url": "https://osv.dev/vulnerability/CVE-2025-48474",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "FreeScout Vulnerable to Insufficient Authorization",
"summary": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.",
"evidence": "osv:CVE-2025-48474",
"products": [],
"severity": "medium",
"structured": {
"id": "CVE-2025-48474",
"aliases": [
"CVE-2025-48474",
"GHSA-9wc4-vchw-mr3m"
],
"metrics": [
{
"type": "CVSS_V4",
"score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N"
}
],
"affected": [
{
"ranges": [
{
"repo": "https://github.com/freescout-help-desk/freescout",
"type": "GIT",
"events": [
{
"introduced": "0"
},
{
"fixed": "9879e29c2054e842143620f40bac0eabf44c8054"
},
{
"fixed": "87cdb65d6b632b5292bcac2d7a209f6e36ae51d7"
}
],
"database_specific": {
"extracted_events": [
{
"cpe": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
"range": [
{
"introduced": "0"
},
{
"fixed": "1.8.180"
}
],
"source": "CPE_RANGE"
},
{
"range": [
{
"fixed": "87cdb65d6b632b5292bcac2d7a209f6e36ae51d7"
}
],
"source": "REFERENCES_COMMIT"
}
]
}
}
],
"versions": [
"1.8.179",
"1.8.178",
"1.8.177",
"1.8.176",
"1.8.175",
"1.8.174",
"1.8.173",
"1.8.172",
"1.8.171",
"1.8.170",
"1.8.169",
"1.8.168",
"1.8.167",
"1.8.166",
"1.8.165",
"1.8.164",
"1.8.163",
"1.8.162",
"1.8.161",
"1.8.160",
"1.8.159",
"1.8.158",
"1.8.157",
"1.8.156",
"1.8.155",
"1.8.154",
"1.8.153",
"1.8.152",
"1.8.151",
"1.8.150",
"1.8.149",
"1.8.148",
"1.8.147",
"1.8.146",
"1.8.145",
"1.8.144",
"1.8.143",
"1.8.142",
"1.8.141",
"1.8.140",
"1.8.139",
"1.8.138",
"1.8.137",
"1.8.136",
"1.8.135",
"1.8.134",
"1.8.133",
"1.8.132",
"1.8.131",
"1.8.130",
"1.8.129",
"1.8.128",
"1.8.127",
"1.8.126",
"1.8.125",
"1.8.124",
"1.8.123",
"1.8.122",
"1.8.121",
"1.8.120",
"1.8.119",
"1.8.118",
"1.8.117",
"1.8.116",
"1.8.115",
"1.8.114",
"1.8.113",
"1.8.112",
"1.8.111",
"1.8.110",
"1.8.109",
"1.8.108",
"1.8.107",
"1.8.106",
"1.8.105",
"1.8.104",
"1.8.103",
"1.8.102",
"1.8.101",
"1.8.100",
"1.8.99",
"1.8.98",
"1.8.97",
"1.8.96",
"1.8.95",
"1.8.94",
"1.8.93",
"1.8.92",
"1.8.91",
"1.8.90",
"1.8.89",
"1.8.88",
"1.8.87",
"1.8.86",
"1.8.85",
"1.8.84",
"1.8.83",
"1.8.82",
"1.8.81",
"1.8.80",
"1.8.79",
"1.8.78",
"1.8.77",
"1.8.76",
"1.8.75",
"1.8.74",
"1.8.73",
"1.8.72",
"1.8.71",
"1.8.70",
"1.8.69",
"1.8.68",
"1.8.67",
"1.8.66",
"1.8.65",
"1.8.63",
"1.8.62",
"1.8.61",
"1.8.60",
"1.8.59",
"1.8.58",
"1.8.57",
"1.8.56",
"1.8.55",
"1.8.54",
"1.8.53",
"1.8.52",
"1.8.51",
"1.8.50",
"1.8.49",
"1.8.48",
"1.8.47",
"1.8.46",
"1.8.45",
"1.8.44",
"1.8.43",
"1.8.42",
"1.8.41",
"1.8.40",
"1.8.39",
"1.8.38",
"1.8.37",
"1.8.36",
"1.8.35",
"1.8.34",
"1.8.33",
"1.8.32",
"1.8.31",
"1.8.30",
"1.8.29",
"1.8.28",
"1.8.27",
"1.8.26",
"1.8.25",
"1.8.24",
"1.8.23",
"1.8.22",
"1.8.21",
"1.8.20",
"1.8.19",
"1.8.18",
"1.8.17",
"1.8.16",
"1.8.15",
"1.8.14",
"1.8.13",
"1.8.12",
"1.8.11",
"1.8.10",
"1.8.9",
"1.8.8",
"1.8.7",
"1.8.6",
"1.8.5",
"1.8.4",
"1.8.3",
"1.8.2",
"1.8.1",
"1.8.0",
"1.7.30",
"1.7.29",
"1.7.28",
"1.7.27",
"1.7.26",
"1.7.25",
"1.7.24",
"1.7.23",
"1.7.22",
"1.7.21",
"1.7.20",
"1.7.19",
"1.7.18",
"1.7.17",
"1.7.16",
"1.7.15",
"1.7.14",
"1.7.13",
"1.7.12",
"1.7.11",
"1.7.10",
"1.7.9",
"1.7.7",
"1.7.6",
"1.7.5",
"1.7.4",
"1.7.3",
"1.7.2",
"1.7.1",
"1.7.0",
"1.6.20",
"1.6.19",
"1.6.18",
"1.6.17",
"1.6.16",
"1.6.15",
"1.6.14",
"1.6.13",
"1.6.12",
"1.6.11",
"1.6.10",
"1.6.9",
"1.6.8",
"1.6.7",
"1.6.6",
"1.6.5",
"1.6.4",
"1.6.3",
"1.6.2",
"1.6.1",
"1.6.0",
"1.5.15",
"1.5.14",
"1.5.13",
"1.5.12",
"1.5.11",
"1.5.10",
"1.5.9",
"1.5.8",
"1.5.7",
"1.5.6",
"1.5.5",
"1.5.4",
"1.5.3",
"1.5.2",
"1.5.1",
"1.5.0",
"1.4.12",
"1.4.11",
"1.4.10",
"1.4.9",
"1.4.8",
"1.4.7",
"1.4.6",
"1.4.4",
"1.4.3",
"1.4.2",
"1.4.1",
"1.4.0",
"1.3.19",
"1.3.18",
"1.3.17",
"1.3.16",
"1.3.15",
"1.3.14",
"1.3.13",
"1.3.12",
"1.3.11",
"1.3.10",
"1.3.9",
"1.3.8",
"1.3.7",
"1.3.6",
"1.3.5",
"1.3.4",
"1.3.3",
"1.3.2",
"1.3.1",
"1.3.0",
"1.2.6",
"1.2.5",
"1.2.4",
"1.2.3",
"1.2.2",
"1.2.1",
"1.2.0",
"1.1.10",
"1.1.9",
"1.1.8",
"1.1.7",
"1.1.6",
"1.1.5",
"1.1.4",
"1.1.3",
"1.1.2",
"1.1.1",
"1.1.0",
"1.0.9",
"1.0.8",
"1.0.7",
"1.0.6",
"1.0.5",
"1.0.4",
"1.0.3",
"1.0.2",
"1.0.0"
],
"database_specific": {
"source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2025-48474.json"
}
}
],
"modified": "2026-10-28T02:30:24.743885899Z",
"provider": "osv",
"references": [
"https://github.com/CVEProject/cvelistV5/tree/main/cves/2025/48xxx/CVE-2025-48474.json",
"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m",
"https://nvd.nist.gov/vuln/detail/CVE-2025-48474",
"https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7"
],
"provider_metadata": {
"cwe_ids": [
"CWE-863"
],
"cna_assigner": "GitHub_M",
"osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2025/48xxx/CVE-2025-48474.json"
}
},
"related_cves": [
{
"value": "CVE-2025-48474",
"evidence": "/id"
}
],
"security_relevant": true,
"severity_evidence": "/severity/0/score"
},
"source_id": "core-osv",
"document_id": 491380,
"published_at": "2025-05-29T15:55:47.132+00:00"
}