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Zammad has incorrect access control in getting_started_controller

Type: advisorySources: OSV

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers were able to access the getting started endpoint to get access to sensitive internal entity data, even after the system setup was completed. This vulnerability is fixed in 7.0.1 and 6.5.4.

Products
Not specified
Affected versions
Not specified
Fixed versions
Not specified
CVEs
CVE-2026-34723
Confirmed fixed CVEs
Not specified
Updated in this feed
3 Nov 2026, 16:50 UTC · Revision 1

Source evidence

Zammad has incorrect access control in getting_started_controller

core-osv · Original source

Published 8 Apr 2026, 18:14 UTC

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers were able to access the getting started endpoint to get access to sensitive internal entity data, even after the system setup was completed. This vulnerability is fixed in 7.0.1 and 6.5.4.

osv:CVE-2026-34723
Complete source record
{
  "id": "13f9f30bd49f35ee945531b11276523c51b3e06e3fadcc63dcfc3413d41f1791",
  "url": "https://osv.dev/vulnerability/CVE-2026-34723",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "Zammad has incorrect access control in getting_started_controller",
    "summary": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers were able to access the getting started endpoint to get access to sensitive internal entity data, even after the system setup was completed. This vulnerability is fixed in 7.0.1 and 6.5.4.",
    "evidence": "osv:CVE-2026-34723",
    "products": [],
    "severity": "high",
    "structured": {
      "id": "CVE-2026-34723",
      "aliases": [
        "CVE-2026-34723",
        "GHSA-hcm9-ch62-5727"
      ],
      "metrics": [
        {
          "type": "CVSS_V4",
          "score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N"
        }
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/zammad/zammad",
              "type": "GIT",
              "events": [
                {
                  "introduced": "0"
                },
                {
                  "fixed": "15c7e6d4ffd95c84535d334b7c0ce0bc2fbc5228"
                },
                {
                  "introduced": "f3228274c4feefac470d7efad12f240debd678bc"
                },
                {
                  "last_affected": "f3228274c4feefac470d7efad12f240debd678bc"
                }
              ],
              "database_specific": {
                "extracted_events": [
                  {
                    "cpe": "cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "0"
                      },
                      {
                        "fixed": "6.5.4"
                      }
                    ],
                    "source": "CPE_RANGE"
                  },
                  {
                    "cpe": "cpe:2.3:a:zammad:zammad:7.0.0:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "7.0.0"
                      },
                      {
                        "last_affected": "7.0.0"
                      }
                    ],
                    "source": "CPE_STRING"
                  }
                ]
              }
            }
          ],
          "versions": [
            "7.0.0",
            "6.5.3",
            "6.5.2",
            "6.5.1",
            "6.5.0",
            "6.5.0-alpha",
            "6.4.0-alpha",
            "6.3.0-alpha",
            "6.2.0-alpha",
            "6.1.0-alpha",
            "6.0.0-alpha",
            "5.5.0-alpha",
            "5.4.0-alpha",
            "5.3.0-alpha",
            "5.2.0-alpha",
            "3.7.0",
            "1.6.0"
          ],
          "database_specific": {
            "source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2026-34723.json"
          }
        }
      ],
      "modified": "2026-10-28T02:30:30.513497543Z",
      "provider": "osv",
      "references": [
        "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/34xxx/CVE-2026-34723.json",
        "https://github.com/zammad/zammad/security/advisories/GHSA-hcm9-ch62-5727",
        "https://nvd.nist.gov/vuln/detail/CVE-2026-34723"
      ],
      "provider_metadata": {
        "cwe_ids": [
          "CWE-284"
        ],
        "cna_assigner": "GitHub_M",
        "osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2026/34xxx/CVE-2026-34723.json"
      }
    },
    "related_cves": [
      {
        "value": "CVE-2026-34723",
        "evidence": "/id"
      }
    ],
    "security_relevant": true,
    "severity_evidence": "/severity/0/score"
  },
  "source_id": "core-osv",
  "document_id": 497516,
  "published_at": "2026-04-08T18:14:08.582+00:00"
}