Medium
Security advisory
An issue was discovered in Zammad before 3.5.1. An Agent with Customer permissions in a Group can bypass intended access control on internal Articles via the Ticket detail view.
- Products
- Not specified
- Affected versions
- Not specified
- Fixed versions
- Not specified
- CVEs
- CVE-2020-29158
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 31 Oct 2026, 11:11 UTC · Revision 1
Source evidence
An issue was discovered in Zammad before 3.5.1. An Agent with Customer permissions in a Group can bypass intended access control on internal Articles via the Ticket detail view.
osv:CVE-2020-29158
Complete source record
{
"id": "9c5afd29bc58775e83bf968da17586fbc325b3997bf11369f0d586e122687660",
"url": "https://osv.dev/vulnerability/CVE-2020-29158",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "CVE-2020-29158",
"summary": "An issue was discovered in Zammad before 3.5.1. An Agent with Customer permissions in a Group can bypass intended access control on internal Articles via the Ticket detail view.",
"evidence": "osv:CVE-2020-29158",
"products": [],
"severity": "medium",
"structured": {
"id": "CVE-2020-29158",
"aliases": [
"CVE-2020-29158"
],
"metrics": [
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N"
}
],
"affected": [
{
"ranges": [
{
"repo": "https://github.com/zammad/zammad",
"type": "GIT",
"events": [
{
"introduced": "0"
},
{
"fixed": "99fd30d93c13cc52e2a5d3e27102e394650e2c16"
},
{
"fixed": "cf5a5e396058d4b134dd33d0a62b11c1733c98ab"
}
],
"database_specific": {
"extracted_events": [
{
"cpe": "cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*",
"range": [
{
"introduced": "0"
},
{
"fixed": "3.5.1"
}
],
"source": "CPE_RANGE"
},
{
"range": [
{
"fixed": "cf5a5e396058d4b134dd33d0a62b11c1733c98ab"
}
],
"source": "REFERENCES_COMMIT"
}
]
}
}
],
"versions": [
"3.7.0",
"3.5.0",
"1.6.0"
],
"database_specific": {
"source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2020-29158.json"
}
}
],
"modified": "2026-10-20T10:53:12.818208497Z",
"provider": "osv",
"references": [
"https://zammad.com/en/advisories/zaa-2020-23",
"https://github.com/zammad/zammad/commit/cf5a5e396058d4b134dd33d0a62b11c1733c98ab"
],
"provider_metadata": {}
},
"related_cves": [
{
"value": "CVE-2020-29158",
"evidence": "/id"
}
],
"security_relevant": true,
"severity_evidence": "/severity/0/score"
},
"source_id": "core-osv",
"document_id": 384228,
"published_at": "2020-12-28T08:15:11.523+00:00"
}