Medium
otrs2, znuny — security advisory
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.
- Products
- otrs2, znuny
- Affected versions
- 4.0.10-1, 5.0.1-1, 5.0.1-2, 5.0.2-1, 5.0.23-1, 5.0.24-1, 5.0.3-1, 5.0.5-1, 5.0.6-1, 5.0.7-1, 6.0.1-1, 6.0.2-1, 6.0.20-1, 6.0.23-2, 6.0.24-1, 6.0.25-1, 6.0.25-2, 6.0.25-3, 6.0.26-1, 6.0.3-1, 6.0.32-6, 6.0.4-1, 6.0.5-1, 6.1.2-1, 6.2.1-1, 6.2.2-2, 6.5.14-1, 6.5.15-2, 6.5.18-1, 6.5.20-1, 6.5.21-1, 6.5.22-1, 6.5.23-1, 6.5.3-1, 6.5.4-1, 6.5.5-1, 6.5.6-1
- Fixed versions
- Not specified
- CVEs
- CVE-2023-38057
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 31 Oct 2026, 01:04 UTC · Revision 1
Source evidence
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.
osv:UBUNTU-CVE-2023-38057
otrs2
Fixed versions: Not specified
otrs2
Fixed versions: Not specified
otrs2
Fixed versions: Not specified
otrs2
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
Complete source record
{
"id": "c6a23125095f03c1097a22c0eff952ac443b1b8802e78dcf28fcb6ebc4c2ef4a",
"url": "https://osv.dev/vulnerability/UBUNTU-CVE-2023-38057",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "UBUNTU-CVE-2023-38057",
"summary": "An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.",
"evidence": "osv:UBUNTU-CVE-2023-38057",
"products": [
{
"name": {
"value": "otrs2",
"evidence": "/affected/0/package/name"
},
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"fixed_versions": [],
"affected_versions": [
{
"value": "4.0.10-1",
"evidence": "/affected/0/versions"
},
{
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"evidence": "/affected/0/versions"
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{
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"evidence": "/affected/0/versions"
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{
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"evidence": "/affected/0/versions"
},
{
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{
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{
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{
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{
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{
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"evidence": "/affected/1/versions"
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{
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{
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"evidence": "/affected/1/versions"
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{
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{
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{
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"evidence": "/affected/2/versions"
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{
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"evidence": "/affected/2/versions"
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{
"value": "6.0.25-2",
"evidence": "/affected/2/versions"
},
{
"value": "6.0.25-3",
"evidence": "/affected/2/versions"
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{
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{
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{
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"evidence": "/affected/3/versions"
},
{
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"evidence": "/affected/3/versions"
},
{
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"evidence": "/affected/3/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/4/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.3-1",
"evidence": "/affected/4/versions"
},
{
"value": "6.5.4-1",
"evidence": "/affected/4/versions"
},
{
"value": "6.5.5-1",
"evidence": "/affected/4/versions"
},
{
"value": "6.5.6-1",
"evidence": "/affected/4/versions"
}
]
},
{
"name": {
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"evidence": "/affected/5/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.14-1",
"evidence": "/affected/5/versions"
},
{
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"evidence": "/affected/5/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/6/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
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"evidence": "/affected/6/versions"
},
{
"value": "6.5.20-1",
"evidence": "/affected/6/versions"
},
{
"value": "6.5.21-1",
"evidence": "/affected/6/versions"
},
{
"value": "6.5.22-1",
"evidence": "/affected/6/versions"
},
{
"value": "6.5.23-1",
"evidence": "/affected/6/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/7/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.15-2",
"evidence": "/affected/7/versions"
},
{
"value": "6.5.18-1",
"evidence": "/affected/7/versions"
}
]
}
],
"severity": "medium",
"structured": {
"id": "UBUNTU-CVE-2023-38057",
"aliases": [
"UBUNTU-CVE-2023-38057"
],
"metrics": [
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N"
},
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N"
},
{
"type": "Ubuntu",
"score": "medium"
}
],
"affected": [
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "otrs2",
"purl": "pkg:deb/ubuntu/otrs2?arch=source&distro=xenial",
"ecosystem": "Ubuntu:16.04:LTS"
},
"versions": [
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"5.0.1-1",
"5.0.1-2",
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"5.0.5-1",
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],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2023/UBUNTU-CVE-2023-38057.json"
},
"ecosystem_specific": {
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{
"binary_name": "otrs",
"binary_version": "5.0.7-1"
},
{
"binary_name": "otrs2",
"binary_version": "5.0.7-1"
}
]
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},
{
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"events": [
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}
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"package": {
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"ecosystem": "Ubuntu:18.04:LTS"
},
"versions": [
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"5.0.24-1",
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],
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},
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},
{
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}
]
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{
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"package": {
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"ecosystem": "Ubuntu:20.04:LTS"
},
"versions": [
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],
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},
"ecosystem_specific": {
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{
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},
{
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}
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},
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}
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},
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],
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},
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{
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{
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]
}
}
],
"modified": "2026-10-17T12:56:24.874859775Z",
"provider": "osv",
"upstream": [
"CVE-2023-38057"
],
"references": [
"https://ubuntu.com/security/CVE-2023-38057",
"https://www.cve.org/CVERecord?id=CVE-2023-38057"
]
},
"related_cves": [
{
"value": "CVE-2023-38057",
"evidence": "/upstream"
}
],
"security_relevant": true,
"severity_evidence": "/severity/1/score"
},
"source_id": "core-osv",
"document_id": 355601,
"published_at": "2023-07-24T09:15:00+00:00"
}