Medium
znuny — security advisory
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
- Products
- znuny
- Affected versions
- 6.5.14-1, 6.5.15-2, 6.5.18-1, 6.5.20-1, 6.5.21-1, 6.5.22-1, 6.5.23-1, 6.5.3-1, 6.5.4-1, 6.5.5-1, 6.5.6-1
- Fixed versions
- Not specified
- CVEs
- CVE-2022-39050
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 31 Oct 2026, 01:38 UTC · Revision 1
Source evidence
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
osv:UBUNTU-CVE-2022-39050
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
Complete source record
{
"id": "cbe70b4caa819511309816df1232d772125cdca10c62a280d5322bbeaafe14b3",
"url": "https://osv.dev/vulnerability/UBUNTU-CVE-2022-39050",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "UBUNTU-CVE-2022-39050",
"summary": "An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap",
"evidence": "osv:UBUNTU-CVE-2022-39050",
"products": [
{
"name": {
"value": "znuny",
"evidence": "/affected/0/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.3-1",
"evidence": "/affected/0/versions"
},
{
"value": "6.5.4-1",
"evidence": "/affected/0/versions"
},
{
"value": "6.5.5-1",
"evidence": "/affected/0/versions"
},
{
"value": "6.5.6-1",
"evidence": "/affected/0/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/1/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.14-1",
"evidence": "/affected/1/versions"
},
{
"value": "6.5.15-2",
"evidence": "/affected/1/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/2/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.18-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.5.20-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.5.21-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.5.22-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.5.23-1",
"evidence": "/affected/2/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/3/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.15-2",
"evidence": "/affected/3/versions"
},
{
"value": "6.5.18-1",
"evidence": "/affected/3/versions"
}
]
}
],
"severity": "medium",
"structured": {
"id": "UBUNTU-CVE-2022-39050",
"aliases": [
"UBUNTU-CVE-2022-39050"
],
"metrics": [
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N"
},
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N"
},
{
"type": "Ubuntu",
"score": "low"
}
],
"affected": [
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=noble",
"ecosystem": "Ubuntu:24.04:LTS"
},
"versions": [
"6.5.3-1",
"6.5.4-1",
"6.5.5-1",
"6.5.6-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2022/UBUNTU-CVE-2022-39050.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.6-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.6-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=questing",
"ecosystem": "Ubuntu:25.10"
},
"versions": [
"6.5.14-1",
"6.5.15-2"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2022/UBUNTU-CVE-2022-39050.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.15-2"
},
{
"binary_name": "znuny",
"binary_version": "6.5.15-2"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=stonking",
"ecosystem": "Ubuntu:26.10"
},
"versions": [
"6.5.18-1",
"6.5.20-1",
"6.5.21-1",
"6.5.22-1",
"6.5.23-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2022/UBUNTU-CVE-2022-39050.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.23-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.23-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=resolute",
"ecosystem": "Ubuntu:26.04:LTS"
},
"versions": [
"6.5.15-2",
"6.5.18-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2022/UBUNTU-CVE-2022-39050.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.18-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.18-1"
}
]
}
}
],
"modified": "2026-10-17T12:57:15.009734153Z",
"provider": "osv",
"upstream": [
"CVE-2022-39050"
],
"references": [
"https://ubuntu.com/security/CVE-2022-39050",
"https://otrs.com/release-notes/otrs-security-advisory-2022-11/",
"https://www.cve.org/CVERecord?id=CVE-2022-39050"
]
},
"related_cves": [
{
"value": "CVE-2022-39050",
"evidence": "/upstream"
}
],
"security_relevant": true,
"severity_evidence": "/severity/1/score"
},
"source_id": "core-osv",
"document_id": 357014,
"published_at": "2022-09-05T07:15:00+00:00"
}