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Security advisory

Type: advisorySources: OSVCVE: CVE-2022-48023

Insufficient privilege verification in Zammad v5.3.0 allows an authenticated attacker to perform changes on the tags of their customer tickets using the Zammad API. This is now corrected in v5.3.1 so that only agents with write permissions may change ticket tags.

Products
Not specified
Affected versions
Not specified
Fixed versions
Not specified
CVEs
CVE-2022-48023
Confirmed fixed CVEs
Not specified
Updated in this feed
4 Nov 2026, 17:45 UTC · Revision 1

Source evidence

CVE-2022-48023

core-osv · Original source

Published 3 Feb 2023, 00:00 UTC

Insufficient privilege verification in Zammad v5.3.0 allows an authenticated attacker to perform changes on the tags of their customer tickets using the Zammad API. This is now corrected in v5.3.1 so that only agents with write permissions may change ticket tags.

osv:CVE-2022-48023
Complete source record
{
  "id": "368dcdaba3dcb6e557414419c7ea8910dcdd3a3ea81165470047cc6ddd2b325d",
  "url": "https://osv.dev/vulnerability/CVE-2022-48023",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "CVE-2022-48023",
    "summary": "Insufficient privilege verification in Zammad v5.3.0 allows an authenticated attacker to perform changes on the tags of their customer tickets using the Zammad API. This is now corrected in v5.3.1 so that only agents with write permissions may change ticket tags.",
    "evidence": "osv:CVE-2022-48023",
    "products": [],
    "severity": "unknown",
    "structured": {
      "id": "CVE-2022-48023",
      "aliases": [
        "CVE-2022-48023"
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/zammad/zammad",
              "type": "GIT",
              "events": [
                {
                  "introduced": "0266d1733788c637012e38fc8c6de908d37174be"
                },
                {
                  "last_affected": "0266d1733788c637012e38fc8c6de908d37174be"
                }
              ],
              "database_specific": {
                "extracted_events": [
                  {
                    "cpe": "cpe:2.3:a:zammad:zammad:5.3.0:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "5.3.0"
                      },
                      {
                        "last_affected": "5.3.0"
                      }
                    ],
                    "source": "CPE_STRING"
                  }
                ]
              }
            }
          ],
          "versions": [
            "5.3.0"
          ],
          "database_specific": {
            "source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2022-48023.json"
          }
        }
      ],
      "modified": "2026-10-28T02:30:38.115671183Z",
      "provider": "osv",
      "references": [
        "https://github.com/CVEProject/cvelistV5/tree/main/cves/2022/48xxx/CVE-2022-48023.json",
        "https://nvd.nist.gov/vuln/detail/CVE-2022-48023",
        "https://zammad.com/de/advisories/zaa-2022-12"
      ],
      "provider_metadata": {
        "cna_assigner": "mitre",
        "osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2022/48xxx/CVE-2022-48023.json"
      }
    },
    "related_cves": [
      {
        "value": "CVE-2022-48023",
        "evidence": "/id"
      }
    ],
    "security_relevant": true,
    "severity_evidence": null
  },
  "source_id": "core-osv",
  "document_id": 505454,
  "published_at": "2023-02-03T00:00:00+00:00"
}