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Medium

FreeScout Vulnerable to Stored XSS

Type: advisorySources: OSV

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

Products
Not specified
Affected versions
Not specified
Fixed versions
Not specified
CVEs
CVE-2025-48485
Confirmed fixed CVEs
Not specified
Updated in this feed
3 Nov 2026, 09:54 UTC · Revision 1

Source evidence

FreeScout Vulnerable to Stored XSS

core-osv · Original source

Published 30 May 2025, 06:16 UTC

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

osv:CVE-2025-48485
Complete source record
{
  "id": "2b0ea06dfac09429a72e5066cb58652c8f51830e9147d448ca0dc176132c2187",
  "url": "https://osv.dev/vulnerability/CVE-2025-48485",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "FreeScout Vulnerable to Stored XSS",
    "summary": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.",
    "evidence": "osv:CVE-2025-48485",
    "products": [],
    "severity": "medium",
    "structured": {
      "id": "CVE-2025-48485",
      "aliases": [
        "CVE-2025-48485",
        "GHSA-556q-w535-xxg8"
      ],
      "metrics": [
        {
          "type": "CVSS_V4",
          "score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N"
        }
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/freescout-help-desk/freescout",
              "type": "GIT",
              "events": [
                {
                  "introduced": "0"
                },
                {
                  "fixed": "9879e29c2054e842143620f40bac0eabf44c8054"
                }
              ],
              "database_specific": {
                "extracted_events": [
                  {
                    "range": [
                      {
                        "introduced": "0"
                      },
                      {
                        "fixed": "1.8.180"
                      }
                    ],
                    "source": "AFFECTED_FIELD",
                    "strategy": "StringRangeExpression"
                  },
                  {
                    "cpe": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "0"
                      },
                      {
                        "fixed": "1.8.180"
                      }
                    ],
                    "source": "CPE_RANGE"
                  }
                ]
              }
            }
          ],
          "versions": [
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          "database_specific": {
            "source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2025-48485.json"
          }
        }
      ],
      "modified": "2026-10-28T02:30:27.581429651Z",
      "provider": "osv",
      "references": [
        "https://github.com/CVEProject/cvelistV5/tree/main/cves/2025/48xxx/CVE-2025-48485.json",
        "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-556q-w535-xxg8",
        "https://nvd.nist.gov/vuln/detail/CVE-2025-48485"
      ],
      "provider_metadata": {
        "cwe_ids": [
          "CWE-79"
        ],
        "cna_assigner": "GitHub_M",
        "osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2025/48xxx/CVE-2025-48485.json"
      }
    },
    "related_cves": [
      {
        "value": "CVE-2025-48485",
        "evidence": "/id"
      }
    ],
    "security_relevant": true,
    "severity_evidence": "/severity/0/score"
  },
  "source_id": "core-osv",
  "document_id": 494265,
  "published_at": "2025-05-30T06:16:50.271+00:00"
}