Security advisory

{
  "id": "1c6c51b9f67330ae575eda4f3b709af8ce304bff4195e168d011d927d9f7fee9",
  "url": "https://osv.dev/vulnerability/CVE-2020-14213",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "CVE-2020-14213",
    "summary": "In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).",
    "evidence": "osv:CVE-2020-14213",
    "products": [],
    "severity": "medium",
    "structured": {
      "id": "CVE-2020-14213",
      "aliases": [
        "CVE-2020-14213"
      ],
      "metrics": [
        {
          "type": "CVSS_V3",
          "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N"
        }
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/zammad/zammad",
              "type": "GIT",
              "events": [
                {
                  "introduced": "0"
                },
                {
                  "fixed": "ad68acc3ac6bc699b466a5fd9723ff72281d2f31"
                },
                {
                  "fixed": "6e56aee25439b7a3211a6704a9d60453ad623ae4"
                }
              ],
              "database_specific": {
                "extracted_events": [
                  {
                    "cpe": "cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "0"
                      },
                      {
                        "fixed": "3.3.1"
                      }
                    ],
                    "source": "CPE_RANGE"
                  },
                  {
                    "range": [
                      {
                        "fixed": "6e56aee25439b7a3211a6704a9d60453ad623ae4"
                      }
                    ],
                    "source": "REFERENCES_COMMIT"
                  }
                ]
              }
            }
          ],
          "versions": [
            "3.3.0",
            "1.6.0"
          ],
          "database_specific": {
            "source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2020-14213.json"
          }
        }
      ],
      "modified": "2026-10-20T10:51:49.313940892Z",
      "provider": "osv",
      "references": [
        "https://zammad.com/news/security-advisory-zaa-2020-13",
        "https://github.com/zammad/zammad/commit/6e56aee25439b7a3211a6704a9d60453ad623ae4"
      ],
      "provider_metadata": {}
    },
    "related_cves": [
      {
        "value": "CVE-2020-14213",
        "evidence": "/id"
      }
    ],
    "security_relevant": true,
    "severity_evidence": "/severity/0/score"
  },
  "source_id": "core-osv",
  "document_id": 383000,
  "published_at": "2020-06-16T23:15:11.173+00:00"
}