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Security advisory

Type: advisorySources: OSVCVE: CVE-2019-14750

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.

Products
Not specified
Affected versions
Not specified
Fixed versions
Not specified
CVEs
CVE-2019-14750
Confirmed fixed CVEs
Not specified
Updated in this feed
31 Oct 2026, 11:01 UTC · Revision 1

Source evidence

CVE-2019-14750

core-osv · Original source

Published 7 Aug 2019, 17:15 UTC

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.

osv:CVE-2019-14750
Complete source record
{
  "id": "74662969059b052a04bd4142b8b5212aedb1243d10d6f5fef244959c1532dd3b",
  "url": "https://osv.dev/vulnerability/CVE-2019-14750",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "CVE-2019-14750",
    "summary": "An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.",
    "evidence": "osv:CVE-2019-14750",
    "products": [],
    "severity": "medium",
    "structured": {
      "id": "CVE-2019-14750",
      "aliases": [
        "CVE-2019-14750"
      ],
      "metrics": [
        {
          "type": "CVSS_V3",
          "score": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N"
        }
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/osticket/osticket",
              "type": "GIT",
              "events": [
                {
                  "introduced": "0"
                },
                {
                  "fixed": "dca01e13d14c423e0dc31f59c56c8d7fdf99a9da"
                },
                {
                  "introduced": "a076918121f9490897dfe7d8a0ce58f2948df8bd"
                },
                {
                  "fixed": "a8c4f57b19278cf11064f007b7a323f89fae45ff"
                },
                {
                  "fixed": "c3ba5b78261e07a883ad8fac28c214486c854e12"
                }
              ],
              "database_specific": {
                "extracted_events": [
                  {
                    "cpe": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "0"
                      },
                      {
                        "fixed": "1.10.7"
                      }
                    ],
                    "source": "CPE_RANGE"
                  },
                  {
                    "cpe": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "1.12"
                      },
                      {
                        "fixed": "1.12.1"
                      }
                    ],
                    "source": "CPE_RANGE"
                  },
                  {
                    "range": [
                      {
                        "fixed": "c3ba5b78261e07a883ad8fac28c214486c854e12"
                      }
                    ],
                    "source": "REFERENCES_COMMIT"
                  },
                  {
                    "range": [
                      {
                        "fixed": "dca01e13d14c423e0dc31f59c56c8d7fdf99a9da"
                      }
                    ],
                    "source": "REFERENCES_TAG",
                    "original_tag": "v1.10.7"
                  },
                  {
                    "range": [
                      {
                        "fixed": "a8c4f57b19278cf11064f007b7a323f89fae45ff"
                      }
                    ],
                    "source": "REFERENCES_TAG",
                    "original_tag": "v1.12.1"
                  }
                ]
              }
            }
          ],
          "versions": [
            "v1.12",
            "v1.10.5",
            "v1.10.3",
            "v1.10.2",
            "v1.10.1",
            "v1.10",
            "v1.9.5.1",
            "v1.10-rc.3",
            "v1.9.12",
            "v1.9.11",
            "v1.9.9",
            "v1.9.8.1",
            "v1.9.8",
            "v1.9.7",
            "v1.9.6",
            "v1.9.5",
            "v1.9.4",
            "v1.9.4-rc5",
            "v1.9.3",
            "v1.9.2",
            "v1.9.1",
            "v1.9.0",
            "v1.9-rc",
            "v1.8.2-dpr",
            "v1.8.1.2",
            "v1.8.0.3",
            "v1.8.0.1",
            "v1.8.0.2",
            "v1.8.0",
            "v1.8.0-rc2",
            "v1.8.0-rc1",
            "v1.8-dpr"
          ],
          "database_specific": {
            "source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2019-14750.json"
          }
        }
      ],
      "modified": "2026-10-20T10:52:22.177721164Z",
      "provider": "osv",
      "references": [
        "https://github.com/osTicket/osTicket/releases/tag/v1.10.7",
        "https://github.com/osTicket/osTicket/releases/tag/v1.12.1",
        "https://www.exploit-db.com/exploits/47226",
        "https://github.com/osTicket/osTicket/commit/c3ba5b78261e07a883ad8fac28c214486c854e12"
      ],
      "provider_metadata": {}
    },
    "related_cves": [
      {
        "value": "CVE-2019-14750",
        "evidence": "/id"
      }
    ],
    "security_relevant": true,
    "severity_evidence": "/severity/0/score"
  },
  "source_id": "core-osv",
  "document_id": 383601,
  "published_at": "2019-08-07T17:15:12.557+00:00"
}