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High

Security advisory

Type: advisorySources: OSVCVE: CVE-2020-10101

An issue was discovered in Zammad 3.0 through 3.2. The WebSocket server crashes when messages in non-JSON format are sent by an attacker. The message format is not properly checked and parsing errors not handled. This leads to a crash of the service process.

Products
Not specified
Affected versions
Not specified
Fixed versions
Not specified
CVEs
CVE-2020-10101
Confirmed fixed CVEs
Not specified
Updated in this feed
1 Nov 2026, 05:22 UTC · Revision 1

Source evidence

CVE-2020-10101

core-osv · Original source

Published 5 Mar 2020, 01:15 UTC

An issue was discovered in Zammad 3.0 through 3.2. The WebSocket server crashes when messages in non-JSON format are sent by an attacker. The message format is not properly checked and parsing errors not handled. This leads to a crash of the service process.

osv:CVE-2020-10101
Complete source record
{
  "id": "68eba8739dca65a68c77fe47460cfe0e95170ff438404741b0390ece641735dd",
  "url": "https://osv.dev/vulnerability/CVE-2020-10101",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "CVE-2020-10101",
    "summary": "An issue was discovered in Zammad 3.0 through 3.2. The WebSocket server crashes when messages in non-JSON format are sent by an attacker. The message format is not properly checked and parsing errors not handled. This leads to a crash of the service process.",
    "evidence": "osv:CVE-2020-10101",
    "products": [],
    "severity": "high",
    "structured": {
      "id": "CVE-2020-10101",
      "aliases": [
        "CVE-2020-10101"
      ],
      "metrics": [
        {
          "type": "CVSS_V3",
          "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H"
        }
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/zammad/zammad",
              "type": "GIT",
              "events": [
                {
                  "introduced": "9bdf6d7b816d4e55501e13d12dc0d9b53cf16f5c"
                },
                {
                  "last_affected": "e0ff35cb1492d1fd09f971ead0426ea6acbbef30"
                }
              ],
              "database_specific": {
                "extracted_events": [
                  {
                    "cpe": "cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "1.0.0"
                      },
                      {
                        "last_affected": "3.2.0"
                      }
                    ],
                    "source": "CPE_RANGE"
                  }
                ]
              }
            }
          ],
          "database_specific": {
            "source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2020-10101.json"
          }
        }
      ],
      "modified": "2026-10-24T10:30:27.645168487Z",
      "provider": "osv",
      "references": [
        "https://zammad.com/news/security-advisory-zaa-2020-06"
      ],
      "provider_metadata": {}
    },
    "related_cves": [
      {
        "value": "CVE-2020-10101",
        "evidence": "/id"
      }
    ],
    "security_relevant": true,
    "severity_evidence": "/severity/0/score"
  },
  "source_id": "core-osv",
  "document_id": 431878,
  "published_at": "2020-03-05T01:15:11.367+00:00"
}