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Medium

FreeScout Has Business Logic Errors

Type: advisorySources: OSV

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

Products
Not specified
Affected versions
Not specified
Fixed versions
Not specified
CVEs
CVE-2025-48482
Confirmed fixed CVEs
Not specified
Updated in this feed
2 Nov 2026, 18:37 UTC · Revision 1

Source evidence

FreeScout Has Business Logic Errors

core-osv · Original source

Published 30 May 2025, 04:35 UTC

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

osv:CVE-2025-48482
Complete source record
{
  "id": "1136f4d0df9795cd0f91ed9ff5d6fe5f43c073b7d1c80d765c302176361fc607",
  "url": "https://osv.dev/vulnerability/CVE-2025-48482",
  "method": "structured",
  "payload": {
    "kind": "advisory",
    "title": "FreeScout Has Business Logic Errors",
    "summary": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.",
    "evidence": "osv:CVE-2025-48482",
    "products": [],
    "severity": "medium",
    "structured": {
      "id": "CVE-2025-48482",
      "aliases": [
        "CVE-2025-48482",
        "GHSA-7fjp-538q-9vrf"
      ],
      "metrics": [
        {
          "type": "CVSS_V4",
          "score": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N"
        }
      ],
      "affected": [
        {
          "ranges": [
            {
              "repo": "https://github.com/freescout-help-desk/freescout",
              "type": "GIT",
              "events": [
                {
                  "introduced": "0"
                },
                {
                  "fixed": "9879e29c2054e842143620f40bac0eabf44c8054"
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              "database_specific": {
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                        "fixed": "1.8.180"
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                    "source": "AFFECTED_FIELD",
                    "strategy": "StringRangeExpression"
                  },
                  {
                    "cpe": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
                    "range": [
                      {
                        "introduced": "0"
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                        "fixed": "1.8.180"
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                    "source": "CPE_RANGE"
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          "database_specific": {
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      ],
      "modified": "2026-10-28T02:30:22.423282557Z",
      "provider": "osv",
      "references": [
        "https://github.com/CVEProject/cvelistV5/tree/main/cves/2025/48xxx/CVE-2025-48482.json",
        "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf",
        "https://nvd.nist.gov/vuln/detail/CVE-2025-48482"
      ],
      "provider_metadata": {
        "cwe_ids": [
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        "cna_assigner": "GitHub_M",
        "osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2025/48xxx/CVE-2025-48482.json"
      }
    },
    "related_cves": [
      {
        "value": "CVE-2025-48482",
        "evidence": "/id"
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    "security_relevant": true,
    "severity_evidence": "/severity/0/score"
  },
  "source_id": "core-osv",
  "document_id": 488637,
  "published_at": "2025-05-30T04:35:30.293+00:00"
}