Medium
Security advisory
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
- Products
- Not specified
- Affected versions
- Not specified
- Fixed versions
- Not specified
- CVEs
- CVE-2023-29868
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 3 Nov 2026, 07:39 UTC · Revision 1
Source evidence
Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
osv:CVE-2023-29868
Complete source record
{
"id": "da8b94e6e2d53fff5d5182b0e55c640bfc299b311ed2388d7596d55c633f9bde",
"url": "https://osv.dev/vulnerability/CVE-2023-29868",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "CVE-2023-29868",
"summary": "Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.",
"evidence": "osv:CVE-2023-29868",
"products": [],
"severity": "medium",
"structured": {
"id": "CVE-2023-29868",
"aliases": [
"CVE-2023-29868"
],
"metrics": [
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N"
}
],
"affected": [
{
"ranges": [
{
"repo": "https://github.com/zammad/zammad",
"type": "GIT",
"events": [
{
"introduced": "0266d1733788c637012e38fc8c6de908d37174be"
},
{
"fixed": "2fb8d15c59184bac8a49d4f4e4ba499dec9b581b"
}
],
"database_specific": {
"extracted_events": [
{
"cpe": "cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*",
"range": [
{
"introduced": "5.3.0"
},
{
"fixed": "5.4.0"
}
],
"source": "CPE_RANGE"
}
]
}
}
],
"database_specific": {
"source": "https://storage.googleapis.com/cve-osv-conversion/osv-output/CVE-2023-29868.json"
}
}
],
"modified": "2026-10-28T02:30:26.635417230Z",
"provider": "osv",
"references": [
"https://github.com/CVEProject/cvelistV5/tree/main/cves/2023/29xxx/CVE-2023-29868.json",
"https://nvd.nist.gov/vuln/detail/CVE-2023-29868",
"https://zammad.com/en/advisories/zaa-2023-01"
],
"provider_metadata": {
"cna_assigner": "mitre",
"osv_generated_from": "https://github.com/CVEProject/cvelistV5/tree/main/cves/2023/29xxx/CVE-2023-29868.json"
}
},
"related_cves": [
{
"value": "CVE-2023-29868",
"evidence": "/id"
}
],
"security_relevant": true,
"severity_evidence": "/severity/0/score"
},
"source_id": "core-osv",
"document_id": 493449,
"published_at": "2023-05-02T00:00:00+00:00"
}