High
otrs2, znuny — security advisory
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
- Products
- otrs2, znuny
- Affected versions
- 4.0.10-1, 5.0.1-1, 5.0.1-2, 5.0.2-1, 5.0.23-1, 5.0.24-1, 5.0.3-1, 5.0.5-1, 5.0.6-1, 5.0.7-1, 6.0.1-1, 6.0.2-1, 6.0.20-1, 6.0.23-2, 6.0.24-1, 6.0.25-1, 6.0.25-2, 6.0.25-3, 6.0.26-1, 6.0.3-1, 6.0.32-6, 6.0.4-1, 6.0.5-1, 6.1.2-1, 6.2.1-1, 6.2.2-2, 6.5.14-1, 6.5.15-2, 6.5.18-1, 6.5.20-1, 6.5.21-1, 6.5.22-1, 6.5.23-1, 6.5.3-1, 6.5.4-1, 6.5.5-1, 6.5.6-1
- Fixed versions
- Not specified
- CVEs
- CVE-2024-23791
- Confirmed fixed CVEs
- Not specified
- Updated in this feed
- 31 Oct 2026, 01:06 UTC · Revision 1
Source evidence
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
osv:UBUNTU-CVE-2024-23791
otrs2
Fixed versions: Not specified
otrs2
Fixed versions: Not specified
otrs2
Fixed versions: Not specified
otrs2
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
znuny
Fixed versions: Not specified
Complete source record
{
"id": "9d7abff1c1923d860e8ab14aea1d9ccc38490cee17865f226003ac986e97f13a",
"url": "https://osv.dev/vulnerability/UBUNTU-CVE-2024-23791",
"method": "structured",
"payload": {
"kind": "advisory",
"title": "UBUNTU-CVE-2024-23791",
"summary": "Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.",
"evidence": "osv:UBUNTU-CVE-2024-23791",
"products": [
{
"name": {
"value": "otrs2",
"evidence": "/affected/0/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "4.0.10-1",
"evidence": "/affected/0/versions"
},
{
"value": "5.0.1-1",
"evidence": "/affected/0/versions"
},
{
"value": "5.0.1-2",
"evidence": "/affected/0/versions"
},
{
"value": "5.0.2-1",
"evidence": "/affected/0/versions"
},
{
"value": "5.0.3-1",
"evidence": "/affected/0/versions"
},
{
"value": "5.0.5-1",
"evidence": "/affected/0/versions"
},
{
"value": "5.0.6-1",
"evidence": "/affected/0/versions"
},
{
"value": "5.0.7-1",
"evidence": "/affected/0/versions"
}
]
},
{
"name": {
"value": "otrs2",
"evidence": "/affected/1/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "5.0.23-1",
"evidence": "/affected/1/versions"
},
{
"value": "5.0.24-1",
"evidence": "/affected/1/versions"
},
{
"value": "6.0.1-1",
"evidence": "/affected/1/versions"
},
{
"value": "6.0.2-1",
"evidence": "/affected/1/versions"
},
{
"value": "6.0.3-1",
"evidence": "/affected/1/versions"
},
{
"value": "6.0.4-1",
"evidence": "/affected/1/versions"
},
{
"value": "6.0.5-1",
"evidence": "/affected/1/versions"
}
]
},
{
"name": {
"value": "otrs2",
"evidence": "/affected/2/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.0.20-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.0.23-2",
"evidence": "/affected/2/versions"
},
{
"value": "6.0.24-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.0.25-1",
"evidence": "/affected/2/versions"
},
{
"value": "6.0.25-2",
"evidence": "/affected/2/versions"
},
{
"value": "6.0.25-3",
"evidence": "/affected/2/versions"
},
{
"value": "6.0.26-1",
"evidence": "/affected/2/versions"
}
]
},
{
"name": {
"value": "otrs2",
"evidence": "/affected/3/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.0.32-6",
"evidence": "/affected/3/versions"
},
{
"value": "6.1.2-1",
"evidence": "/affected/3/versions"
},
{
"value": "6.2.1-1",
"evidence": "/affected/3/versions"
},
{
"value": "6.2.2-2",
"evidence": "/affected/3/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/4/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.3-1",
"evidence": "/affected/4/versions"
},
{
"value": "6.5.4-1",
"evidence": "/affected/4/versions"
},
{
"value": "6.5.5-1",
"evidence": "/affected/4/versions"
},
{
"value": "6.5.6-1",
"evidence": "/affected/4/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/5/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.14-1",
"evidence": "/affected/5/versions"
},
{
"value": "6.5.15-2",
"evidence": "/affected/5/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/6/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.18-1",
"evidence": "/affected/6/versions"
},
{
"value": "6.5.20-1",
"evidence": "/affected/6/versions"
},
{
"value": "6.5.21-1",
"evidence": "/affected/6/versions"
},
{
"value": "6.5.22-1",
"evidence": "/affected/6/versions"
},
{
"value": "6.5.23-1",
"evidence": "/affected/6/versions"
}
]
},
{
"name": {
"value": "znuny",
"evidence": "/affected/7/package/name"
},
"prerequisites": [],
"fixed_versions": [],
"affected_versions": [
{
"value": "6.5.15-2",
"evidence": "/affected/7/versions"
},
{
"value": "6.5.18-1",
"evidence": "/affected/7/versions"
}
]
}
],
"severity": "high",
"structured": {
"id": "UBUNTU-CVE-2024-23791",
"aliases": [
"UBUNTU-CVE-2024-23791"
],
"metrics": [
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N"
},
{
"type": "CVSS_V3",
"score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N"
},
{
"type": "Ubuntu",
"score": "medium"
}
],
"affected": [
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "otrs2",
"purl": "pkg:deb/ubuntu/otrs2?arch=source&distro=xenial",
"ecosystem": "Ubuntu:16.04:LTS"
},
"versions": [
"4.0.10-1",
"5.0.1-1",
"5.0.1-2",
"5.0.2-1",
"5.0.3-1",
"5.0.5-1",
"5.0.6-1",
"5.0.7-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23791.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs",
"binary_version": "5.0.7-1"
},
{
"binary_name": "otrs2",
"binary_version": "5.0.7-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "otrs2",
"purl": "pkg:deb/ubuntu/otrs2?arch=source&distro=bionic",
"ecosystem": "Ubuntu:18.04:LTS"
},
"versions": [
"5.0.23-1",
"5.0.24-1",
"6.0.1-1",
"6.0.2-1",
"6.0.3-1",
"6.0.4-1",
"6.0.5-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23791.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs",
"binary_version": "6.0.5-1"
},
{
"binary_name": "otrs2",
"binary_version": "6.0.5-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "otrs2",
"purl": "pkg:deb/ubuntu/otrs2?arch=source&distro=focal",
"ecosystem": "Ubuntu:20.04:LTS"
},
"versions": [
"6.0.20-1",
"6.0.23-2",
"6.0.24-1",
"6.0.25-1",
"6.0.25-2",
"6.0.25-3",
"6.0.26-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23791.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs",
"binary_version": "6.0.26-1"
},
{
"binary_name": "otrs2",
"binary_version": "6.0.26-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "otrs2",
"purl": "pkg:deb/ubuntu/otrs2?arch=source&distro=jammy",
"ecosystem": "Ubuntu:22.04:LTS"
},
"versions": [
"6.0.32-6",
"6.1.2-1",
"6.2.1-1",
"6.2.2-2"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23791.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.2.2-2"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=noble",
"ecosystem": "Ubuntu:24.04:LTS"
},
"versions": [
"6.5.3-1",
"6.5.4-1",
"6.5.5-1",
"6.5.6-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23791.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.6-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.6-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=questing",
"ecosystem": "Ubuntu:25.10"
},
"versions": [
"6.5.14-1",
"6.5.15-2"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23791.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.15-2"
},
{
"binary_name": "znuny",
"binary_version": "6.5.15-2"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=stonking",
"ecosystem": "Ubuntu:26.10"
},
"versions": [
"6.5.18-1",
"6.5.20-1",
"6.5.21-1",
"6.5.22-1",
"6.5.23-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23791.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.23-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.23-1"
}
]
}
},
{
"ranges": [
{
"type": "ECOSYSTEM",
"events": [
{
"introduced": "0"
}
]
}
],
"package": {
"name": "znuny",
"purl": "pkg:deb/ubuntu/znuny?arch=source&distro=resolute",
"ecosystem": "Ubuntu:26.04:LTS"
},
"versions": [
"6.5.15-2",
"6.5.18-1"
],
"database_specific": {
"source": "https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2024/UBUNTU-CVE-2024-23791.json"
},
"ecosystem_specific": {
"binaries": [
{
"binary_name": "otrs2",
"binary_version": "6.5.18-1"
},
{
"binary_name": "znuny",
"binary_version": "6.5.18-1"
}
]
}
}
],
"modified": "2026-10-17T12:56:29.833556676Z",
"provider": "osv",
"upstream": [
"CVE-2024-23791"
],
"references": [
"https://ubuntu.com/security/CVE-2024-23791",
"https://otrs.com/release-notes/otrs-security-advisory-2024-02/",
"https://www.cve.org/CVERecord?id=CVE-2024-23791"
]
},
"related_cves": [
{
"value": "CVE-2024-23791",
"evidence": "/upstream"
}
],
"security_relevant": true,
"severity_evidence": "/severity/1/score"
},
"source_id": "core-osv",
"document_id": 355741,
"published_at": "2024-01-29T10:15:00+00:00"
}